Who should read this manual?
This document provides the definitive description of the RefTracker functions and features that are only used by System administrators. These features are over and above those described in the Staff and Supervisor manuals.
Pre-requisite: Staff reading this manual should have already read the RefTracker Client, Staff and Supervisor manual.
In addition to providing Administrator feature descriptions and usage instructions, this manual is also an important aid to setting up a new RefTracker system as the exercises can be used to ensure all aspects of the system have been considered and properly set up. However, this manual is also an invaluable reference for administrators working with existing systems, for example when a new administrator joins your library, museum, gallery, archive or other information delivery request management service.
This manual can be used in a class room environment, or as a self-paced training course. Note that in either a class, or self-study environment, the exercises in this manual WILL change the way in which your whole RefTracker system operates, so the impact on other users of your RefTracker system will need to be taken into account. In particular, when a course is run in a classroom environment, only one student should make changes that change the operation of the entire system.
Where to obtain updated versions of this manual?
If you would like to make a comment about how we can improve the next version of this manual, please send your comment to email@example.com.
Where to obtain assistance in relation to RefTracker?
A web site especially for RefTracker System Administrators is provided at the following address. On this site you can always obtain the latest information about RefTracker.
Use this site to: