Customer IT staff, who are simply involved with setting up databases can read this document as a stand-alone document.
System administrators should already have completed the RefTracker Client, Staff, Supervisor and Administrator training courses.
RefTracker operators only need to read to the end of the section entitled "Using a Request form with Lookups defined in it", but should already have completed the RefTracker Client, and Staff training before reading this section.
As new versions of RefTracker are released, updated versions of this manual, and all RefTracker training courses, are made available on the RefTracker support site at:
If you would like to make a comment about how we can improve the next version of this manual, please send your comment to firstname.lastname@example.org.
A web site especially for RefTracker System Administrators is provided at the following address. At this site you can always obtain the latest information about RefTracker.
Use this site to: